Allow users to reset application password in UC-1 and show password requirements
Users should be able to reset their own UC-1 passwords and currently seems like that is in place, but the app does not show the password requirements, so setting a password that doesn't meet the requirements breaks the account.
Comments: 3
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18 Jan, '22
Yari Matos AdminHello, This is currently not planned for future release. In the meantime a call to support will be needed to assist with this request. Our Evolve Anywhere with Webex solution will be replacing the existing UC ONE application in the coming months. Additional updates will be sent to clients and posted in our https://www.evolveip.net/ Website. Thank you
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20 Jan, '22
David WillisHello - that is unfortunate and I would strongly ask you to reconsider, as this will cause many issues for many people when they get alerts to reset their password because it expired (in the mobile app) and then they try to set it to a password that doesn't meet requirements. The app will let them set it, which will then break their account entirely, and they will not be able to log in on any platform nor receive any calls until they put in a ticket and we reset it for them. It would be one thing if this was just an optional password reset feature that didn't work but this is a required reset due to the password expiration policy (which we as customers do not have the ability to change in the Ossmosis portal, at least not to my knowledge). Please either consider fixing the password expiration/reset feature to enforce the requirements, or eliminate the ability to change password via the app and just tell the user to use the web portal instead.
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31 Jan, '22
Yari Matos AdminI will Take this to our engineering team to review for possible updates. I will also engage your CRM to be able to follow up with the next steps.