Add "Force agent to unavailable on not reachable" : User Agent Unavailable Setting (Mariner REQ)
INC-91590
https://jira.evolveip.net/browse/INC-91590
Add "Force agent to unavailable on not reachable" : User Agent Unavailable Setting (Mariner REQ)
Currently, there is only an Agent Default Setting for all agents in the group/location. Mariner would like this option to be coded on an Individual level.
Comments: 2
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20 Jul, '22
Yari Matos AdminHello Matt, I will review the feature and discuss additional uses cases for it. We will update this request once we have a definitive answer.
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27 Sep, '22
Yari Matos AdminFeature still being reviewed with Product and dev.