Technical System-level Reporting - Where-Used 10-digit number

3 votes

Technical reporting is needed for the following scenario:

A where-used report: Example: Phone number 1234567890 is deployed across multiple locations and used many hunt groups, call centers, auto-attendants, and station forwarding. We need to be able to search the entire system to locate where this number is used. Essentially any field that accepts a 10-digit number entry; if there is a full or partial match, show them a list of them, give us a link to go to that entry and also give me the ability to export it as a CSV file. This could function similar to the System Endpoint Search.

Under consideration Reporting Suggested by: DENNIS STRATMAN (13 Aug, '20) • Upvoted: 21 Sep, '20 • Comments: 2

Comments: 2

14 Aug, '20
Jason Jefferies Admin
Per your earlier request regarding extensions, the same search can be performed for 10 digit numbers, along with names, User IDs and MAC addresses. Again the export via CSV is not there, but you can always export the Full Account HPBX List from the Reports tab.
21 Sep, '20
DENNIS STRATMAN
Jason,

This search would include the use of a 10-digit number in a call forwarding, remote office, Call forward Always, etc, fields.